The real problem
70% of clients never return after their first visit.
It's not your service. They forget.
Stamp cards get lost.
Example: Salon Elite (Pontevedra)
Before Fideloo:
- Client comes every 45 days
- Loses stamp card
- Forgets to return
With Fideloo:
- Client gives phone when paying
- Earns 10 points (haircut)
- Receives notification: "MarÃa, you have 45 pts. 55 more for free haircut"
- Day 30: Receives offer "20% discount on color"
- Returns every 25 days
Result: +40% retention
Use cases
Recover lost clients
Automatic to those who haven't visited in 30 days:
"We miss you! 20% on your next haircut"
Reward frequency
Client comes 5 times = free haircut
"MarÃa, this is your haircut #5. Free!"
Boost extra services
Client only gets haircuts = color offer
"New look? 15% on color services"